Privacy Policy

Welcome to PropGuy! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website and use our services.

1. Information We Collect

Personal Information:

  • When you make a purchase or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • If you sign up for our newsletter, we collect your email address.

Non-Personal Information:

  • We collect non-personal information such as browser type, operating system, referring URL, and your activities on our website.

2. How We Use Your Information

Personal Information:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipping.
  • To communicate with you and respond to your inquiries.
  • To send you newsletters and marketing communications if you have opted in to receive them.
  • To improve our products and services.

Non-Personal Information:

  • To analyse trends and usage of our website.
  • To improve our website and customer experience.
  • To gather demographic information.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, conduct our business, or provide services to you, as long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a subpoena or court order, or when we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers' database only to be accessible by those authorised with special access rights to such systems.

5. Your Choices

  • Opt-Out: If you wish to unsubscribe from our newsletter or marketing communications, you can follow the instructions included in each email or contact us directly.
  • Access and Update Information: You can access and update your personal information by logging into your account on our website or by contacting us.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your individual browser options.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@propguy.co.uk

Thank you for visiting PropGuy!